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Productiv Palo Alto, CA, USA
Aug 12, 2020
Full time
About Productiv Want to build a billion-dollar company from ground up? Want to accelerate your professional growth? Work with an extraordinary team ranging from new graduates to industry leaders? Want a result-oriented culture which values family, fun, diversity, and mutual respect as much as earning customer love and winning big? If so, here is an opportunity tailored for you. About the Job We’re seeking a results-driven Customer Success Manager with start-up energy, an analytical mindset, and a strong work ethic. You will work with internal stakeholders in defining Customer Success processes, tools, and metrics, and will be the internal champion for all our customers. The ideal candidate is able to build successful long-term enterprise customer relationships. You take ownership, plan to win big, and deliver results while putting customers before the team before yourself. You know how to engage customers to unearth key customer needs and tailor our solution...
Productiv Palo Alto, CA, USA
Aug 12, 2020
Full time
About Productiv Want to build a billion-dollar company from ground up? Want to accelerate your professional growth? Work with an extraordinary team ranging from new graduates to industry leaders? Want a result-oriented culture which values family, fun, diversity, and mutual respect as much as earning customer love and winning big? If so, here is an opportunity tailored for you. About the Job As a key member of the Customer Success team, you will lead both developing technical documentation and customer education for Productiv. This role will be responsible for building out content in multiple formats, to drive customer success and product adoption. The ideal candidate has an innate product curiosity, is excited to build from scratch, and has broad experience in technical documentation, customer training, and enterprise software. Role and Responsibilities   Build and create a training and education strategy that enables our customers to ramp quickly and realize...
www.descartes.com
Aug 11, 2020
Full time
  Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 147,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com .   Customer Success Manager     Join Descartes today and become a Descartian! We are looking for a Customer Success Manager that’s out of this world!...