1 Customer Success jobs

Customer Success Manager: At Flock, we are looking to hire a Customer Success Manager to join our Customer Success team. We've written some vague ideas about what that person might look like below. But as always, it's as much about us understanding you as it is you understanding us, so if you're interested in creating something great, let's talk! About Flock: Flock exists to eliminate crime from our communities. We believe that security starts, not when you enter your home or even your property, but when you enter your neighborhood. We are stronger together and that's why Flock has developed security technology specifically designed for neighborhoods. Everyone deserves both safety and privacy. While safety is serious business, we still think there is some space for having fun. We call Atlanta home and are funded by our founders, local Angels, and YCombinator. Our ideal candidate should: Have 1-2 years of experience in a customer-facing role (Account Management, Consulting, Customer Success, Project Management, etc) Communicate clearly and concisely about both technical and non-technical subject matter (presentation, written, verbal) Enjoy solving problems with a willingness to brainstorm solutions Passion for learning new things Demonstrate strong follow-through and ability to manage multiple tasks and projects at once Get excited about working on a fast-paced, constantly evolving product Bachelor’s degree or higher Have a positive attitude & sense of humor