INFOCU5 is seeking a talented Customer Success Manager to join our Denver-based team. Our Customer Success team is responsible for developing and maintaining customer relationships that promote growth, retention, and drive customer satisfaction.
INFOCU5 is a Colorado-based Software as a Service company that connects businesses to a marketplace of Customer Service, Sales, and Marketing solutions all through one omnichannel software platform. Our mission statement is simple: we are here to lead the charge in scalability, making customer acquisition and retention easier, more transparent, and ultimately more successful. We are currently looking for talented individuals to join our team and work directly from one of our HUBs in the state. We currently have locations in Telluride and Denver with a new location opening on the Western Slope when COVID-19 restrictions ease.
The role of Customer Success Manager includes supporting the development, engagement, on-boarding, oversight and contributing to the overall success of INFOCU5 and the INFOCU5 customer marketplace. This role will require that you work closely with our customers, as well as various teams within INFOCU5.
Additionally, the Customer Success Manager must assist in supporting new business development initiatives, new customer acquisition efforts, assisting with the on-boarding and support of new customers among other duties.
The ideal candidate for this role will have Customer Success experience, preferably in the telecommunications, call center or SaaS environment. We are looking for a goal-oriented, results-driven individual who can work well in both a team environment and individually.
To read the full job description and apply please visit our website at: https://www.infocu5.com/careers
What We Offer:
To read the full job description and apply for this role please visit our website at: https://www.infocu5.com/careers/mh-hub-customer-success-manager/